Use Cases

See how our solution is put into practice.

Explore real-world case studies of how organizations across finance, government, healthcare, and more are using OrgVerify to protect people from outbound impersonation, spoofed calls, and remote-access scams.

Proven ImpactEnterprise Validated
<10s
Verify Any Outbound Call
$ Millions
In Fraud Losses Prevented
Zero
Personal Info Exchanged to Verify
≤ 3 Days
Deployment Time
Finance
100%Customer Call Trust

Customer Impersonation Fraud

Protecting customers from caller ID spoofing and security question harvesting

Scammers spoofed a financial institution's caller ID and called customers to harvest security question answers — then used that information to impersonate those customers at the bank's contact centre.

One-Time Verification CodeBrowser-Based OrgVerify PortalCaller Identity Certificate
Outbound Call WorkflowsLearn more
Finance
ZeroUnverified Fraud Alert Calls

Account Verification Calls

Securing outbound fraud alerts and suspicious activity notices

Fraudsters impersonated bank employees to trick customers into sharing login credentials or transferring money. Banks deployed OrgVerify for all outbound account verification calls.

One-Time Verification CodeReal-Time Portal ConfirmationTime-Limited Token
Outbound Fraud Alert WorkflowsLearn more
Government
$ MillionsIn Fraud Losses Prevented

Tax Authority Impersonation

Protecting citizens and government income cheques from bad actor impersonation

Bad actors were impersonating the government tax authority to extract confidential tax return information from citizens, then using it to reroute refund cheques and cash them.

One-Time Verification CodeGovernment Web Portal VerificationCitizen-Facing Browser Tool
ServiceNow IntegrationLearn more
Healthcare
100%Outbound Calls Verified

Patient Protection from Insurance Impersonation

Safeguarding sensitive patient information during outbound member communications

Unethical insurance investigators impersonated healthcare providers to extract sensitive patient information over the phone, which was then used to deny legitimate insurance claims.

One-Time Verification CodeMember-Facing Portal VerificationNo PHI Exchanged During Verification
Outbound Member Communication WorkflowsLearn more
Senior Protection
SignificantDrop in Successful Tech Support Scams

Senior Protection from Tech Support Scams

Protecting vulnerable seniors from fraudulent remote-access requests

Fraudsters impersonating major tech company support agents convinced seniors their computers were infected and tricked them into installing remote access software, leading to financial theft.

One-Time Verification CodeCompany Website Portal VerificationSimple Browser-Based Flow
Web Support Portal & Public Awareness CampaignsLearn more
Remote-Access Scams
<10sOutbound Call Legitimacy Check

Preventing Remote-Access Scams

Eliminating fraudulent remote app installation during high-volume shopping seasons

During Black Friday and Christmas, fraudsters impersonate trusted brands to pressure victims into downloading remote-access apps, handing over full control of their smartphones and accounts.

Time-Limited Verification CodeOrgVerify Web Portal CheckNo App Download Required
Outbound Customer Contact WorkflowsLearn more

Ready to protect your organization's outbound communications?

Book a live demonstration to see how OrgVerify can be deployed in your outbound workflows in 3 days or less.